IT Systems and Administrative Tools

Loop IM

A flexible chat platform that can handle large volumes of instant messages. Provide your end-users with an IM service which is both stable and versatile. Reliable and convenient way to extend your reach for interactions, inquiries, marketing as well as entertainment while maintaining the privacy and security of your end users.

Features

• Manages instant messages with no delays through automated routing to online operators for one on one chat
• Customized replies can be facilitated by IM chat operators
• Operator chat screen displays live statistics of processed messages, user details and the message history for each subscriber
• Detailed statistical reporting that can provide: Operator reports such as chat hours and operator status, along with messaging reports that contain messages processed per hour, subscriber messages and messages per service
• Reporting provides statistical and detailed data such as the number of messages processed within an hour, messages of the subscriber and messages per service

Loop Inbox (Emails)

A cloud-based platform solution specifically designed for processing offline emails and messages sent to your website.

Features

• Automated receiving and routing of inbound messages that allows an auto-reply option for keyword based messages
• Customized response from operators that permits sending out images via links
• Operator chat screen displays live statistics of processed messages, individual subscriber history, user details and a built in note pad
• Reporting provides statistical and detailed data such as the number of messages processed within an hour, messages of the subscriber and messages per service

Loop SMS

A platform designed and developed to handle text-based communications via Short Message Service.
LOOP SMS can be used to handle individual to multiple SMS services for marketing, promotions and entertainment.

Features

• A Flexible API connection with a keyword-based property for effective Inbound SMS function
• Automated management of inbound SMS
• Prevents delayed replies by implementing Auto-routing component
• SMS and MMS sending capability for replies through WAP links
• Operator chat screen displays live statistics of processed messages, individual subscriber history, user details, notes, timer and preview of images used in replies
• Provides a detailed statistical report of the following: Total number of messages for both Inbound and Outbound, Operator response time, Periodic Subscriber reports, Service response time and revenue yielded, etc.

Loop Bulk SMS

A useful messaging platform designed for sending volume-based advertisements, promotions and other information to a large number of recipients through SMS.
Features

• API connectivity is flexible
• Utilizes a unique tracking system to ensure that messages are successfully delivered to the intended target/s
• History page displays detailed information for a more effective monitoring of outbound messages
• Simultaneously manage and monitor all messaging activities by utilizing separate service page, aggregator page and subscriber page designed for each exclusive purpose
• Statistical reports for outbound messages for review and filtering are displayed in the Reports page for easy management

Rossmail

A progressive and user-friendly email ticketing platform.
Rossmail is a highly secure and easy-to-integrate system that is designed for easy navigation of bulk email threads.
Features

• Easy to customize in order to fit any service demands
• Integration of existing email accounts is simple and straightforward
• Platform maintenance and monitoring runs 24/7
• Customized and stable reporting system with real-time updates

Refund Management System

The refund management platform promotes consistency in service standards by providing a centralized refund processing that uses smart accounting, refund analysis and auditing to show actual and detailed reports that will prevent revenue leakage.
Benefits

• Worldwide coverage
• Speedy process in the tracking and development of customer request for refund
• Detailed reporting of external and internal processes
• Multi-Currency Global Payment Solutions
• Cost Effective

Sap (Whitelabel Dating Platform)

A dating platform complete with website design, membership database, prepaid payment processing, profiles management, one-on-one chat, and email features with all the back end technicalities. The client provides the brand and marketing and we do the rest.
Features

• Customizable to suit your service needs
• Provides secured CC Billing gateways
• Mobile-ready sites
• Boasts its own chat software